PRIVACY POLICY
1. Overview
This Privacy Policy explains how we collect, use, disclose, store, and commercialise personal information through the Platform.
2. Information We Collect
We collect information including:
- Full name
- Phone number
- Email address
- Residential or service address
- Service request details
- Any information submitted through forms or communications
- IP address
- Device and browser data
- Usage and interaction data
3. How Information Is Collected
Information is collected when you:
- Submit a form
- Request a service
- Contact us
- Browse the Platform
- Interact with advertisements or remarketing campaigns
4. Purpose of Collection
We collect personal information to:
- Distribute enquiries to Service Providers
- Facilitate third-party contact
- Operate and improve the Platform
- Conduct marketing and remarketing activities
- Perform analytics and reporting
- Generate commercial value
- Meet legal obligations
5. Disclosure of Personal Information
You expressly consent to your information being disclosed to:
- Multiple Service Providers
- Marketing and advertising partners
- CRM, automation, and analytics platforms
- Affiliated or related businesses
Disclosure may occur within or outside Australia.
6. Marketing and Communications Consent
By submitting your information, you agree to receive:
- Promotional emails
- Phone calls
- SMS messages
- Digital advertising
Consent remains active until you opt out using provided methods.
7. Data Monetisation
You acknowledge and agree that:
- Submitted data has commercial value.
- We may use, license, aggregate, or resell data, where permitted by law.
- Data may be used in identifiable or aggregated form.
8. Data Storage and Security
- Reasonable steps are taken to protect stored data.
- No system is completely secure.
- You accept the risks of online data transmission.
9. Access and Correction
- You may request access to or correction of your data.
- Identity verification may be required.
10. Data Retention
- Data is retained for business, legal, and commercial purposes.
- Deletion is not guaranteed where retention is lawful.
11. Cookies and Tracking Technologies
- Cookies, pixels, and tracking tools are used.
- These support analytics, advertising, and remarketing.
- Use of the Platform confirms consent.
12. Third-Party Websites
- The Platform may link to external websites.
- We are not responsible for external privacy practices.
13. Policy Updates
- This Policy may be updated at any time.
- Continued use of the Platform confirms acceptance.
14. Governing Law
- This Privacy Policy is governed by the laws of the Australian state or territory in which you reside or conduct business.
- You submit to the exclusive jurisdiction of the courts of that state or territory.